PROBLEM WITH MY ROG PHONE 1

amirulsyrfamirulsyrf Level 1
edited September 2020 in ROG Phone

Please tell us some basic information before asking for help:

  1. Model Name: ZS600KL
  2. Firmware Version: 1912.16
  3. Rooted or not: NOT ROOTED
  4. Frequency of Occurrence: 2 TIMES A WEEK
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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MY ROG PHONE WONT START. IT WHEN BLANK AFTER " ANDROID STARTING". PLEASE HELP ME FIX THIS. TURNING IT OFF AND ON AGAIN DIDNT SOLVE THE PROBLEM

Comments

  •  Asus ROG Phone has got really strong configuration and cool features. Despite having such amazing looks and features, just in case the updates breaks any existing functionality or trigger a new issue, feel free to reach out  to near store

  • You can try to clear cache and data from Recovery.

    Note: Clearing Data will wipe your phone.

    Try Fastboot mode and flash an OEM ROM.

  • Hi amirulsyrf,

    According to what you have described, we would advise that you have the unit sent in for an assessment and servicing where necessary.

    The link below will help in finding your local service center: https://www.asus.com/support/Service-Center-All-Countries/

This discussion has been closed.