Headphone Jack Inserted Icon Unremovable

TianTian Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 5 ZE620KL
  2. Firmware Version: PPR.1180610009 WW_Phone-16.0615.2002.120-0
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: Multiple
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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It always happen when I left my phone and the headphone jack is inserted overnight and after i remove the headphone jack from inserted inserted the indicator is still says that the headphone jack is inserted. I think it is only a software issue because even though the it says that the jack is inserted there's still audio firing from the loud speaker.


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