UX431FL-EH74 Keys uneven

- System: Zenbook 14
- Battery or AC:
- Model: UX-431FL-EH74
- Frequency of occurrence:
- Reset OS:
- Screenshot or video:
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Detailed description:The middle keys on my keyboard are slightly higher than the rest. Is this a design flaw or something that will negatively affect the longevity of the hardware?
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Comments
Hello connorbohnen,
May you provide a picture of it?
I will ask for escalation on it.
Thank you very much.
You can see that the G,H,J, V, B, and N keys, and the enter and right shift key are higher.
Blake, are you able to give any advice on this?
Hello connorbohnen,
Sorry for my late reply.
your device seems to be out of shape a bit...
I'm worried about the parts under the uneven keys.
Please kindly send your device to service center for further examination.
Thank you.