Battery drain

zamri80zamri80 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: zb602kl
  2. Firmware Version: 061
  3. Rooted or not: not
  4. Frequency of Occurrence: line 3g not 4g
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

=mode plane still drain battery.. better build 060 2day battery..sot 8 hour..after i get FOTA update 061 battery problem,drain..mode standby sleep mode also drain 10%-20%..but why this phone i used 6month and warranty..after update oreo and now pie..this build poor i think..=======================================

Comments

  • =mode plane still drain battery.. better build 060 2day battery..sot 8 hour..after i get FOTA update 061 battery problem,drain..mode standby sleep mode also drain 10%-20%..but why this phone i used 6month and warranty..after update oreo and now pie..this build poor i think..==============

  • Hi zamri80,

    Please check if the problem is appearing in the latest firmware version WW-16.2017.2004.063.

    If there are battery drain issues in sleep mode, please kindly follow the steps below and show us the screenshots.

    1) Charge the phone to 100% before going to bed > remove the charger > Clear all apps in recent app list >  turn off screen > the next morning before using the phone, please screenshot the two pages:

    a) Settings > Battery

    b) Settings > Battery > ""Advanced battery usage"" (tap the battery icon to access)

    Thank you 🙂

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