Wrong sound orientation while recording with a stock camera
VXP
Level 1
- Model Name: ZB602KL
- Firmware Version: PKQ1.WW_Phone-16.2017.2002.061-20200219
- Rooted or not: Not rooted
- Frequency of Occurrence: Always, even with custom camera apps
- APP Name & APP Version (If your issue relates to the app): Usually org.codeaurora.snapcam
When I was trying to record a video with a stock camera, I've faced with a problem: the top microphone is always responsible for a right sound channel, and the bottom - for a left one, regardless of a phone orientation. So when I'm holding a phone with a camera to my left (like I always have) - the sound become inverted (all the sounds from my left appears on the right when I'm playing the video back). It's very upsetting me, since I should use the video editor to make the sound appear normal.
I hope this will be fixed in the next Android 10 firmware update. Thanks.
1
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Hi VXP,
"So when I'm holding a phone with a camera to my left (like I always have) "> Could you show us how this is performed? What is the direction of the phone's microphone?
Does it appear on the preloaded camera and this third party app? https://play.google.com/store/apps/details?id=com.sokryk.snapcam&hl=en
Could you tell us the app version of this app?
Thank you 🙂
Hello, @Y_ASUS , I've prepared a little infographic for you:
This bug appears on every video camera applications that I've tried, no matter what audio source I've chosen (on some camera apps you can choose what audio source to use, like "Built-in mic", "External mic", etc.)
The original, preloaded/preinstalled camera is org.codeaurora.snapcam, version 2.0.002 (1632-00).
Hi again. I would like to receive at least a confirmation that ASUS moderators/developers acknowledges my issue. Thank you for attention.
Quote @Y_ASUS 's last comment in this thread to let him know. They usually don't follow up on time even if you reply on their requirements on the same day..
Quoting your message so you can finally answer me on my question about sound orientation bug
Any updates on my issue, @Y_ASUS ?
So, nothing on feedback, huh? @Y_ASUS @Blake_ASUS @ServiceH_ASUS @STARRAIN_ASUS @Falcon_ASUS @ServiceE_Asus @ServiceC_ASUS @Christine_ASUS @Kris_ASUS @CH_ASUS @cael.gfilho
Soon there will be the second month of lack of answering from ASUS. I want to believe that not how the ASUS' techsupport works.
Hi VXP
I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.
Hi VXP
We apologize for any inconvenience caused and your valuable advice will be included in future design and optimization considerations. Thank you.