VivoBook s15 Key cap removed and keeps popping off

terencemarcocayanan · April 13

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Detailed description：I Removed the Key cap for cleaning and now i cant make it stay. can somebody help me

Blake_ASUS · April 14

Hello terencemarcocayanan,

Please take a picture of the back of key cap

or bring it to the shop.

Thank you.

terencemarcocayanan · April 14

Blake_ASUS · April 14

Hello terencemarcocayanan,

Thank you for the picture,

but however, I can't see clearly if the hook is broken or not.

May you try to examine a bit? or take a higher resolution picture?

You can try to cling the cap back from the top first, not press it in the middle on to the board .

(I'm sorry I am lack of words to express it)

terencemarcocayanan · April 14

Where can i find the hook? The ones in the upper part or lower part?

terencemarcocayanan · April 14

I was able to fix it but its still kinda loose, at least it doesnt fall off anymore

Blake_ASUS · April 15

Hello terencemarcocayanan,

The hook is on upper part.

Well.. if it still not fit in perfectly, please kindly go to a local shop to double check.

Thank you very much.

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