Screen got stuck and is not functioning. Not even allowing me to switch off.

lalithphanilalithphani Level 1
edited April 13 in ZenFone 6

My Asus 6Z got stuck on an application page and not even allowing me to switch off. Its been an hour and nothing is happening. I dont know what to do.

My phone is more in the service center than with me since I bought it. Worst RAM Management of the phone.

Please let me know what should I do now. This is a lock down period and I cant go to service center as well.

Comments

  • When powered off hold volume up + power button. After this choose recovery mode and factory reset. Hopefully this will fix your issue

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