UX534FTC gets extremely hot when sleeping

quyetnm.ftuquyetnm.ftu Level 1
edited September 2020 in ZenBook
  1. System: Windows 10
  2. Battery or AC:
  3. Model: UX534FTC
  4. Frequency of occurrence: Many times
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:

I use Zenbook UX534FTC then it has this really really bad issue. When never I close my laptop, put in the bag and when I come home, the laptop is extremely burning hot. I mean really really hot. It must be some issue when the laptop is sleeping. It doesn't sleep at all.

Please show me how to fix it. It happened most of the time when I forget to turn it off.

Sometime I left it in the bag for few hours, when I bring it out. It's just so hot that can burn my fingers. I am really affraid this can damage my laptop or even make it explode.

Comments

  • Hello quyetnm.ftu,

    Was there any update or modification before the issue occurred?

    Please kindly check if your BIOS is up to date,

    and may you try to find out which program is running in the back ground or wake your device up ?

    You may also double check your power options to see if you have set the sleeping mode according to your need.

    Thank you.

This discussion has been closed.