Phone is switching off automatically and then wont start soom

me.niki02me.niki02 Level 1
edited September 2020 in ZenFone 6

My Asus 6z is switching off automatically and has become very slow when using snapchat. It also powers on if I click the power button but dies instantly after showing the Asus symbol. It will only restart if i keep pressing the power button for 10 seconds atleast. That is till i am asked my password again.


  • ColorSageColorSage Level 3
    edited April 2020

    Factory reset. If that doesn't help, return it or go for a warranty claim. There's high probability it's a hardware issue which ASUS can't get rid of for a year now and it just became even more severe as you may be unable to do so while coronavirus outbreak is still a thing.

  • Its not even switching on now. It just shows asus symbol and turns off again. Rs. 50000 down the drain. This is the worst phone I used till now.

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