ROG microphone issue

Hi
I don't have a gaming profile in my Rog 2 mobile.
And since a month my microphone isn't working.
I've factory resettled my mobile but still the problem persists.
Could anyone be of any guide for me?
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Comments
Your microphone component might have got damaged, did your device got in contact of any liquid? Go to calculator and type. .12345+=
And check if your microphones are working or not.
Only a service center will be able to help you if a factory reset didn't fix your issue. I know you're on lock down but please contact them once it has ended