touchpad and screen touch jumping UX362

EllyGEllyG Level 1
edited September 2020 in 2-in-1
  1. System: win 10
  2. Battery or AC: battery
  3. Model: UX362
  4. Frequency of occurrence: all the time
  5. Reset OS:
  6. Screenshot or video:


Detailed description:

ever since i bought this laptop (almost a year ago) i had a problem with the touchpad and the touch on screen. after about 20 min of use the mouse starts to jump on the screen which makes it impossible to use, and not only that... the screen touch goes crazy!!! starts opening and closing random apps, closing documents that i work on without saving!!!!!!

i tried everything!!!

updating drivers, rolling back the drivers, service center couldn't help. what am i supposed to do with a laptop that i cant control?????

really not worth the (very) high price.


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