phone not working after updating

edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:ASUS_x01bda
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Hi kachuizimiknaolaxxy,

    Which version did you update to?

    How is the phone not working? Could you tell us which part of the system or which app isn't working?

    Thank you 🙂

  • Actually I forgot to check the version. the red button showed up and it says your phone is corrupt.

  • Due to the lockdown, all service centers are currently closed. Once the lockdown normalizes you can visit the service center.

    The issue you mentioned above will be rectified by the service center.

This discussion has been closed.