Mobile radio off

piyushoneypiyushoney Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: asus Zenfone 5z
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence: monthly
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

I am living in a remote location and moreover current lockdown I am not able to go to any of service centre and make normal calls because of mobile radio issue. Please help me out.========================================


  • Hi piyushoney,

    By mobile radio do you mean the calling or the radio app?

    Please tell us your carrier name and tell us how the error appears.

    Thank you 🙂

  • KhansKhans Level 1

    My Asus zenfone 5z also auto restarted and network down happen scenes march 1st due to update Android 10 and now I am downgrade to 9 by official version but aishu is remain still not solved and also the lockdown happened so I stuck in my home and I will not go to the service centre to check my phone please help me if you can resolve my problem

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