I could not boot the computer

ideguchi254ideguchi254 Level 1
edited September 2020 in Others


My computer is blue screen when booting

After I entered the bios I could not find the hard drive,

Is my hard drive broken?



  • Hello ideguchi24,

    Which model are you using?

    Are you able to run the default troubleshoot?

    If not, please kindly send your device to service center.

    Thank you.

  • hey ideguchi254 , try reset the bios settings to default , save and exit , choose windows boot manager as boot device. then boot from it

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