Zenfone max pro M1 restart sendiri
20nameoflove20
Level 1
Setelah update beberapa waktu yang lalu. Handphone saya Asus Zenfone max pro M1 mengalami b u g yang membuat handphone saya menjadi restart sendiri dalam keadaan hidup atau lagi mati.
Saya mulai kesal karena saya selalu terganggu akibat ini. Saya tidak dapat menggunakan aplikasi saya dengan teman karena selalu restart sendiri. Ketika saya mencharge dalam keadaan mati dan saya tinggalkan beberapa saat saya menemukan hp saya sudah panas akibat restart sendiri ini. Saya ingin pihak Asus memperbaiki bag ini
This discussion has been closed.
Comments
Semenjak updat os 9 ho asus saya sering mati sendiri terutama lagi main gam sebelum ada update lancar lancar saja solusi nya dong min
Hi setiansyahagus4
To avoid any misunderstanding in the conversation, please provide me your question in English. Thank you.
Semenjak update os ke pie hp asus max pro m1 saya jadi sering mati sendiri terutama pada saat main game sebelum tidak ada uptate ke pie baik baik saja solusi nya dong min maksih padahal udh ke setelan pabrik 2x tetep aja sama gak ada hasil
Semenjak update os ke pie hp asus max pro m1 saya jadi sering mati sendiri terutama pada saat main game sebelum tidak ada uptate ke pie baik baik saja solusi nya dong min maksih padahal udh ke setelan pabrik 2x tetep aja sama gak ada hasil
Hi setiansyahagus4
Sorry, as I mentioned above, can you provide me your question in English? Thank you.
Hi setiansyahagus4
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Your current firmware version
Settings>System>About Phone>Build Number
If you try to update to the latest version, does the issue still persist?
2. Which game app do you have the issue? Please update your game app to the latest version and provide me the app name and the version.
3. Does the issue appear right after any system/apps' download or update?
4. If you can, please provide me a video to elaborate more about the issue.
1 WW-16.2017.2009.087
2(semua game online saya ketika main tiba tiba mati sendiri padahal sudah update ke versi terbaru)
3(semenjak update os 9 jadi mati sendiri terus tapi mati nya ketika bermain game onlin seperti MOBA LEGEND , CODM , PUBG
4(padahal saya sudah factory reset masih tetap gak ada perubahan mash mati sendiri
5(sebelum nya di os 8 gak ada masalah apa apa.
Hi setiansyahagus4
First of all, I edited your passage from SN to firmware version. Please be aware that sharing the personal information like SN or IMEI on the Internet is quite dangerous.
Second, have you ever rooted or unlocked your device before? Because you have already performed the Factory Reset and the issue persists, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs
malah tambah parah hp sya di cas sambil buka fb tiba tiba hp sya mati dan itu berulang ulang .
solusinya dong ka mohon bantuan nya
Hi bsepak615
To avoid any misunderstanding in the conversation, please provide me your question in English. Thank you
Same issue here, for last few days my phone restart by itself randomly, and it is really annoying.
Hi adi_morello
Thank you for your asking. Please try "the Factory Reset"
Settings>System>Advanced>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.
If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs