Zenfon 5Z phone hotspot button is not active, I cannot active it

Model: ZE620KL
RAM: 8G
Firmware/APP Version: 10
Frequency of Occurrence: no
Rooted: No
APP Name: 10

My hotspot button is not active. And I cannot make it active I tried everything but I could not find any solving about it. Pleas help me.

Comments

  • Hi farukaltuntasparis,

    Please try resetting your network settings: Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
    If the problem still appears, please show us a screenshot of the problem.
    Please provide your firmware version: Settings > System > About Phone > Software information

    Thank you :)
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