Not Recieving Emergency Alerts in Ontario Canada

edited September 30 in ZenFone Max Series
ZF Model: ZE554KL
RAM: 3G
Firmware/APP Version: unkown
Frequency of Occurrence: Per Alert
Rooted: No
APP Name:

Emergency Alerts Ontario Canada

Phone: ZC554KL (Zenfone 4 Max) 3GB Android 8.1 security patch July 5 2019.


I have not been recieving any emergency alerts over the last yeart including test alerts, amber alerts and the critical alert regarding covid19. I did reviece the test alert while in Alberta Canada. Have not been able to figure out why I am not recieving the alert. In the settings all alerts are marked as active.


Q: How do confirm my phone is active on a 4G LTE network? This is the only issue I can think of why my phone is not recieving alerts. If your phone drops down to a 3G network it will not recieve an alert, from what I have read.


Canada Alert Ready System: https://www.alertready.ca/
No Canadian carriers have confirmed any ASUS phones are compatibile.



Any help would be appreciated, thank you.
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