Distortion

jaja.12100jaja.12100 Level 1
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 4G
Firmware/APP Version: 4.2.14.0_200130
Frequency of Occurrence: constantly
Rooted: No
APP Name: Camera

Significant, very strong photo distortions arising from camera optics create a very bad impression. This problem needs a solution. Please, help in creating a settings profile in Adobe Lightroom or Adobe Lens or etc for all three cameras of this phone

Comments

  • Y_ASUSY_ASUS mod
    edited April 2020

    Hi jaja.12100,

    Please provide your firmware version: Settings > System > About Phone > Software information

    Could you upload the original photos for us to check?

    Please also provide us the information below:

    Rear/front camera, the ambient brightness, which camera mode, what camera settings( Screenshot the preview before you take the picture. Also, access the camera settings by tapping the upper right three dots and screenshot this page.)

    Thank you 🙂

This discussion has been closed.