Back right camera Asus Rog Phone

APP Name:
Rooted: No
Frequency of Occurrence: -
Firmware/APP Version: 16.0420.1912.16-0
RAM: 8G
Model: ZS600KL

Last edited by jorcampos25 on 2020/3/28 07:37

Hi is there anyway to fix the back right camera? I'm not talking about the wide lense one. The main camera started being blurry with the last update and can no longer auto focus and it's really frustrating.. I tried clearing cache and booting into safe mode but nothing seems to have worked. Any ideas on what I should do? It really sucks cause I rely on my main camera a lot..

Comments

  • Last edited by Jei_ASUS on 2020/3/30 16:02

    Hi jorcampos25,

    Please try clearing data of the camera:
    Settings > Apps & notifications > App info > Camera > Storage & Memory > Clear cache & data.
    Check if other third-party camera apps have the same problem.
    If the problem still appears, please tell us the camera version, and please show us an original picture of the problem. Please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    Thank you. :)
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