Fps counter isnt counting

edited September 2020 in ROG Phone
Model: ZS600KL
Firmware/APP Version: Unknown
Frequency of Occurrence: Every time
Rooted: No
APP Name: Game genie FPS counter


  • Hi julianrosado24,

    Please provide your firmware version: Settings > System > About Phone > Software information
    Do you mean the FPS counter shows zero?
    Please check your Game Genie settings,
    (Settings > Advanced > Game Genie > Real-time info management > FPS)
    If the problem still appears, please tell me your game genie version.
    Is the FPS counter 0 in every game? What are the apps and their versions?
    Please show me a screenshot or short video of the problem.
    To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    Thank you :)
  • Game genie:
    Firmware: i cant see it i saw the category to find it but its not there
    Yes its every game/app
    Fps is on but its always 0
  • Firmware version. Fps counter is still 0 and its for every game not just 1 in particular
  • julianrosado24 posted on 2020/3/28 18:03
    Firmware version. Fps counter is still 0 and its for every game not just 1 in particular

    Update your phone to Android 9.0
  • Hi julianrosado24,

    Since you're not on the latest version, we suggest that you update to WW-16.0420.1912.16 and check again.

    We suggest that you update by following this order: WW-15.1630.1907.98 >  WW-16.0410.1910.91 >WW-16.0420.1912.16

    You may download the firmware file here: https://www.asus.com/Phone/ROG-Phone/HelpDesk_BIOS/

    How to update firmware on my phone? | Official Support | ASUS Global

    Thank you 🙂

  • Have you rised the fps?

  • n3bun3bu Level 1

    What language do you use on your phone ? If it's not English try to set it on English and try again after restart your phone , I remember this was an very old problem and that was the solution , happened on Android Oreo.

This discussion has been closed.