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Tags from pictures are gone in Android 10

loarrin
Star I

‎03-23-2020 06:23 AM

Model: ZE620KL
RAM: 1G
Firmware/APP Version: last
Frequency of Occurrence: always
Rooted: No
APP Name:

Hi! I updated to android 10 and all tags from my pictures in default gallery biult-in app are gone. Now I cannot assign tags, cannot see tags in pictures properties and cannot open "tag folders" to see only pictures with certain tag. How can I get my picture tags back? Thank you
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2 REPLIES 2

Y_ASUS
Zen Master I

‎03-26-2020 12:37 AM

Last edited by Jei_ASUS on 2020/3/26 15:51 Hi loarrin, Please provide your firmware version: Settings > System > About Phone > Software information What was the previous firmware version that had the tag feature in Gallery? What is your current Gallery app version? Thank you 🙂
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Y_ASUS
Zen Master I

‎05-14-2020 02:21 AM

Hi loarrin,
In the release note of "WW-100.04.44.98", we have listed that the tag feature in Gallery has been removed.
ZenFone 5Z (ZS620KL) BIOS & FIRMWARE | Phone | ASUS GlobalThanks for your feedback. Have a nice day 🙂
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