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Tags from pictures are gone in Android 10

loarrinloarrin Level 1
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 1G
Firmware/APP Version: last
Frequency of Occurrence: always
Rooted: No
APP Name:

Hi!


I updated to android 10 and all tags from my pictures in default gallery biult-in app are gone.
Now I cannot assign tags, cannot see tags in pictures properties and cannot open "tag folders" to see only pictures with certain tag.
How can I get my picture tags back?

Thank you

Comments

  • Y_ASUSY_ASUS mod
    Last edited by Jei_ASUS on 2020/3/26 15:51

    Hi loarrin,

    Please provide your firmware version: Settings > System > About Phone > Software information
    What was the previous firmware version that had the tag feature in Gallery?
    What is your current Gallery app version?

    Thank you :)
  • Y_ASUSY_ASUS mod

    Hi loarrin,

    In the release note of "WW-100.04.44.98", we have listed that the tag feature in Gallery has been removed.

    https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_BIOS/

    Thanks for your feedback. Have a nice day 🙂

This discussion has been closed.