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Cant install netflix app

temizogluomer63
Star I

‎03-20-2020 06:42 AM - last edited on ‎01-16-2024 01:30 AM by Community Manager

Model: ZE620KL
RAM: 4G
Firmware/APP Version: PPR1.180610.009.WW_Phone-16.0615.2002.120
Frequency of Occurrence: -
Rooted: No
APP Name: Netflix
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/202003/20/153815dzh6t2nv9tlkt6la.jpeg

i can t install netflix app help me please and ı have one more problem I am not receiving an update notification how can i fix this?
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3 REPLIES 3

Y_ASUS
Zen Master I

‎03-23-2020 11:57 PM

Hi temizogluomer63, We checked and Netflix app can be installed successfully. Did you try to download on play store? What is the app in the screenshot? Thank you 🙂
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Xern
Star III

‎03-26-2020 11:10 AM

Did you by any chance rooted your phone or unlocked the bootloader in general? If you have then Google play store will say your device is no longer certified and will not allow you to download certain apps, like Netflix. Although Netflix is the only app I know of so far
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cet_junior
Star II

‎03-30-2020 09:54 PM

Hi there. Any app that uses DRM or crypto services for security (Netflix, bank services, even Pokémon, etc) consider the system as untrusted when rooted/unlocked. Best regards.
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