Why my Zenfone max plus andoesn't dectect micro sd card and usb and pc

pubgowen123pubgowen123 Level 1
edited September 2020 in ZenFone Max Series
Frequency of Occurrence: always
Firmware/APP Version: Andriod pie
ZF Model: ZB570TL
Rooted: No
APP Name:

Helpp please i cant transfer ant files that in my computer to my cellphone since i upgraded my phone to android pie


  • Hi pubgowen123,

    Once you connect your phone to your computer, please tap USB options in the notification panel, and select "File transfer".
    If the problem still appears, please provide your firmware version: Settings > System > About phone > Build number
    Could you help us confirm your ZenFone model?
    Please show us the error screenshot.

    Thank you :)
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