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Why my Zenfone max plus andoesn't dectect micro sd card and usb and pc

pubgowen123pubgowen123 Level 1
edited September 30 in ZenFone Max Series
Frequency of Occurrence: always
Firmware/APP Version: Andriod pie
RAM: 4G
ZF Model: ZB570TL
Rooted: No
APP Name:

Helpp please i cant transfer ant files that in my computer to my cellphone since i upgraded my phone to android pie
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Comments

  • Y_ASUSY_ASUS mod
    Hi pubgowen123,

    Once you connect your phone to your computer, please tap USB options in the notification panel, and select "File transfer".
    If the problem still appears, please provide your firmware version: Settings > System > About phone > Build number
    Could you help us confirm your ZenFone model?
    Please show us the error screenshot.

    Thank you :)
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