mobile network is slow
Model: ZC600KL
RAM: 4G
Firmware/APP Version: 16.0610.2002.94-0
Frequency of Occurrence: 1
Rooted: No
APP Name:
hi asus
after last 2 updates my mobile network get very slow .
i live in iran and here internet speed is very low and after the latest update i have encountered the problem that with really weak internet my speed is much slower
I tested a few SIM cards inside the slots and the speed was still low
If the same SIM cards were working correctly on other phones
pls help me🙏
RAM: 4G
Firmware/APP Version: 16.0610.2002.94-0
Frequency of Occurrence: 1
Rooted: No
APP Name:
hi asus
after last 2 updates my mobile network get very slow .
i live in iran and here internet speed is very low and after the latest update i have encountered the problem that with really weak internet my speed is much slower
I tested a few SIM cards inside the slots and the speed was still low
If the same SIM cards were working correctly on other phones
pls help me🙏
0
This discussion has been closed.
Comments
Hi najafi.saleh21,
When did this problem start to appear? Could you recall which firmware version it was working normally?
Could you tell us your operator?
Could you show me a screenshot or a short video of the problem?
Could you show me a screenshot of the SIM status when this happens?
(Settings > System > About phone > Status > SIM status)
Please change to another SIM card by another operator, and check if the problem still appears.
When the problem appears, are you in a building/ on a transportation/ in the basement/ indoor or outdoors?
Where is the approximate location where this happens? Have you checked in different locations?
Thank you