Finger print

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: Ze620kl
Frequency of Occurrence: 12#203
Rooted: No
APP Name:

Finger print not working


  • Hi virkhbo32,

    Please try clearing the previous fingerprint data and set up a new one.
    Is the problem the fingerprint scanner can not detect at all?
    Please also provide your firmware version: Settings > System > About Phone > Software information

    Thank you :)
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