screen mirroring without sound

edited September 2020 in ZenFone Live Series
Model: ZA550KL
Firmware/App Version:
Location: Brazil
Frequency of Occurrence: Always
App Name:

my cell phone is a ZA550KL.
When I mirror the screen to the TV, the sound is not transmitted nor is it reproduced by the cell phone. When I stop transmitting, the sound is played back on the cell phone.
My TV is from the Philco brand and when I do the screen mirroring with my Samsung phone, it works perfectly with sound and everything. What could be happening to my ZenFone?


  • Hi joaovictorpac,

    Do you mean there is only display and no sound?
    Please tell us your firmware version: Settings > System > About phone > Build number/Software information.
    Please tell us the model of your TV.

    Thank you :)
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