Problem with charging LED
fjaviergj
Level 3
Model: ZS620KL
RAM: 3G
Firmware/APP Version: WW-100.10.107.46
Frequency of Occurrence: Always
Rooted: No
APP Name: Batery
After the WW-100.10.107.46 update, the problem continues with the LED during charging, the phone being completely off, the LED keeps the color red even if the battery is 100% full.
RAM: 3G
Firmware/APP Version: WW-100.10.107.46
Frequency of Occurrence: Always
Rooted: No
APP Name: Batery
After the WW-100.10.107.46 update, the problem continues with the LED during charging, the phone being completely off, the LED keeps the color red even if the battery is 100% full.
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Hi all,
We've checked with the relevant team about this, and we will notify you once we receive any news on this issue.
Thank you
Could you help us confirm:
When the LED remains red, is the cable removed or not?
When the phone is on and charged to 100%, what color is the LED?
Thank you
Hi,
charging with the phone turned off: the LED remains red when the cable is NOT removed and the battery is fully/100% charged.
charging with the phone turned on: all ok, the LED becomes green when the battery is fully charged.
Hi Rox79,
Thanks for helping us confirm that. We'll notify you once there is any update.
Hi all,
The charging light effect after 100% has been adjusted in the latest firmware version WW-100.10.107.70.
You may update to the latest firmware version by checking in Settings > System > System update.
You may also manually download from our website: https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_BIOS/
How to update firmware: https://www.asus.com/support/FAQ/1009748/
Thank you and have a nice day 🙂
Thanks for solving it. 🙂
Hi ,the problem seems to be there again with the latest update (ww 100.10.107.92)
It's true, I hope they fix it.