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Second screen's touch don't work

benganon206benganon206
edited September 2020 in ZenBook
System: Windows 10
Battery or AC: AC
Description: Second screen's touch don't work
Model: Zenbook Pro Duo
Frequency of Occurrence: Always
Reset OS: No

Hey,

The second screen's touch dont work,
I mean that I can use the screen touch only as a touchpad to the first screen and no as a touch screen itself.

Thank you
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Comments

  • Blake_ASUSBlake_ASUS mod
    Hello benganon206,
    May I know how did you make the second screen used as touchpad for first screen?
    May you record a video?
    So you are not able to tap the left side of the screenpad plus and call out the control center?
    https://www.asus.com/support/FAQ/1040699/
    Thank you
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  • raymond.teyraymond.tey
    I have the same issue. I had recorded the issue in the video link below. I think this happen after the recent Windows 10 update. Thanks

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  • benganon206benganon206
    Right,
    so there is a solution or windows is the problem?
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  • benganon206benganon206
    Hey,
    just want to let you know that the problem solved after installing the ScreenPad Plus optimizer driver.
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  • raymond.teyraymond.tey
    benganon206 posted on 2020/2/25 04:00
    Hey,
    just want to let you know that the problem solved after installing the ScreenPad Plus optimizer ...

    Thank you benganon206. Confirm resolved after installed the ScreePad Plus Optimizer. I done it through MyASUS > Software Update > Driver & Tools > Utilities > ScreePad Plus Optimizer V 1.0.0.3
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  • Blake_ASUSBlake_ASUS mod
    Dear both,
    This issue only happens when you chose "Duplicate" mode right?
    If you switch to "Extend" or "only second screen"
    The touch or swipe for second screen is still working, right?
    Thank you.
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This discussion has been closed.