NO more parts for ASUS UX390UA?

edited September 2020 in ZenBook
System: Windows 10
Battery or AC: AC
Description: cannot order battery for UX390UA
Model: UX390UA
Frequency of Occurrence: Always
Reset OS: No

I bought my Asus Zenbook UX390UA in april 2017, so its not old right?
But i cannot order a replacement part for my battery, the official parts dealer for EU region (zandparts) says Asus does not deliver this component anymore.

I know battery can give out after 3 years of regular use, I expect this to be normal, but I dont expect an high end to not sell existencial parts after 2.8 years.

Is this the final answer? No spare parts for my laptop after 2.8 years?

cheers

Comments

  • Hello Jkfbogers,
    Sorry I'm confused.
    Did you send your device to our official service center?
    Or your are ordering parts yourself?
    Please kindly PM me your RMA number if so.
    Thank you.
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