Screenpad black after 2.0 upd

edited September 2020 in ZenBook
System: Windows 10
Battery or AC: AC
Description: Features gone after 2.0 update
Model: UX480FD
Frequency of Occurrence: Always
Reset OS: No

After updating to 2.0 all features are gone from touchpad.

On F6 you can only choose enable/disable touchpad.
Can I install drivers or something else to fix this issue?



  • Hello skovskellet,
    May I know did you complete the upgrade process?
    Please refer to the upgrade SOP
    Have you ever install your own OS?
    If you are still using factory OS, please try to run the upgrade tool again.
    If the issue continued, may you provide a screenshot of your device manager?
    Thank you very much.
This discussion has been closed.