Android 10 review

SupertambovSupertambov Level 1
edited September 2020 in ZenFone Max Pro Series
ZF Model: ZB602KL
RAM: 4G
Firmware/APP Version: 407
Frequency of Occurrence: Allways
Rooted: No
APP Name:

Last edited by slim1.zouawi on 2020/2/2 16:44

Hello . I have installed the ww version of android 10 to my zb602kl phone witch is compatible to . The system is really snappy and stable and a lot better than pie , but there are some problems and they are:
* The sound quality with headphones is really awful
* The phone vibrates when unlocking with fingerprint , it s annoying and i was not able to remove it
* The phone takes so much time to charge
* The botton that prevents screen from rotating while watching YouTube is missing
* People were telling that they can't play pubg in hd anymore . I tried call of duty mobile and i think that the game overall resolution is lowered . Look at spaces in the picture , they exist in game too .

Comments

  • I hope next update will fix these issues soon
  • Hello friends!
    the microphone is giving problem! any suggestions for correction ??
    when sending audio through wathsapp I almost have to put the phone in my mouth, it happened after the update to Android 10.
    :'(
  • erikferreira posted on 2020/2/3 19:11
    Hello friends!
    the microphone is giving problem! any suggestions for correction ??
    when sending audi ...

    This issue started occuring months ago , it is not not new . When calling someone only using apps ( like WhatsApp , Facebook messenger .... ) The other person hears my voice low and twice (echo) . Hope it will get fixed too
  • Mine doesn't have fingerprint option
    Waiting for the upcoming update
  • I forgot to mention that accent color returns to default sometimes after restart
  • Rocketbalalala posted on 2020/2/5 12:53
    Mine doesn't have fingerprint option
    Waiting for the upcoming update

    Hi Rocketbalalala,

    About ASUS ZenFone Max Pro M1 encountered the issue of no fingerprint option after the firmware update to Android 10, in order to keep the security of your data and private information, please use the pin/password/pattern/face recognition to lock screen instead of fingerprint.

    If the current experience is affecting your normal use, we would recommend you downgrade to Android 9.

    Please refer below link for download:

    http://www.asus.com/Phone/ZenFone-Max-Pro-M1/HelpDesk_Download/

    http://www.asus.com/support/FAQ/1042349

    We apologize for any inconvenience caused and your consideration will be very much appreciated.

    Thank you for your continued support and patronage.
  • Hi slim1.zouawi,

    * The sound quality with headphones is really awful
    > We've checked with relevant teams about this.

    * The phone vibrates when unlocking with fingerprint , it s annoying and i was not able to remove it
    > We've checked with relevant teams about this.

    * The phone takes so much time to charge
    > Does it show "fast charging" on the lock screen?
    How long does it take to charge to 100%?
    Are you using the original adapter?

    * The botton that prevents screen from rotating while watching YouTube is missing
    > Did this button appear in the YouTube app previously?
    Could you help us point out how to enable the button previously?

    * People were telling that they can't play pubg in hd anymore . I tried call of duty mobile and i think that the game overall resolution is lowered . Look at spaces in the picture , they exist in game too .
    > We're seeing HD on PUBG on our device here (Android 10).
    What is your call of duty version?

    Thank you :)
  • slim1.zouawi posted on 2020/2/5 18:37
    I forgot to mention that accent color returns to default sometimes after restart

    Hi slim1.zouawi,

    I forgot to mention that accent color returns to default sometimes after restart
    > We've checked with relevant teams about this.
  • * The phone vibrates when unlocking with fingerprint , it s annoying and i was not able to remove it

    It is normal for android 10 and I find it very useful
  • Last edited by slim1.zouawi on 2020/2/10 18:53
    Jei_ASUS posted on 2020/2/10 12:56
    Hi slim1.zouawi,

    * The sound quality with headphones is really awful

    Hi jey
    Thank you very much for your response

    * I was able to solve charging problem . When it shows charging slowly , i let it charges and restart the phone then it shows : charging rapidly

    * The botton i was talking about is a new feature that it should come with android 10 . It is Not a feature that existed in previous firmwares and disappeared

    * I play call of duty constantly therefore it is allways up to date . Conserning pubg , i installed it and i can confirm that high frame rate was removed as the picture shows . And when i try to select HD it tells me that this feature is not available for my device yet . Thank you :)
  • Also 
    * Security patch downgraded to november
    * Play store shows that device is not certified
  • Last edited by lenzi12 on 2020/2/11 14:52

    Hello, my (biggest) issue:

    * NFC option is missing and NFC's not working
  • lenzi12 posted on 2020/2/11 16:51
    Hello, my (biggest) issue:

    * NFC option is missing and NFC's not working

    This is really weird :o:o , if you really need nfc downgrade , else just wait few days for the update
  • If it is a question of few days, then it is OK. ;-)
  • Last edited by Jei_ASUS on 2020/2/20 16:17

    Hi slim1.zouawi,

    After the relevant team's confirmation, the vibration during fingerprint unlock is an Android 10 original design.

    Units vibrating when executing fingerprint unlock, either correct or not recoginzed, is a default behavior of Andriod 10 ASOP system.To preserve system performance and stability, we would keep ZenFone Max Pro M1/M2 current main functions to align AOSP system.We apologize for any inconvenience caused and your valuable advice will be included in future design and optimization considerations.
    Thanks for your inquiry.
  • Jei_ASUS posted on 2020/2/17 05:32
    Hi slim1.zouawi,

    After the relevant team's confirmation, the vibration during fingerprint unlock is ...

    Hello Jey ,
    Thank you for informing me :)
  • Slimov911 posted on 2020/2/10 18:46
    Hi jey
    Thank you very much for your response


    Hi asus ,
    Can you please tell me if these issues are confirmed .
    Thanks in advance . :)
  • Hi Supertambov,

    A new firmware update version WW-17.2017.2004.424 has been released.

    We have improved the problem of the accent color and the sound quality.

    You may update to the latest firmware version by manually download it from our website: https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/

    How to update firmware: https://www.asus.com/support/FAQ/1009748/

    Please make sure to back up your data before updating.

This discussion has been closed.