YOU KEEP IGNORING US ABOUT BLUETOOTH NOT WORKING
daniele.ans
Level 1
Model: ZE620KL
RAM: 6G
Firmware/APP Version: 100.10.107.36
Frequency of Occurrence: ALWAYS
Rooted: No
APP Name: BLUETOOTH
SINCE THE NEW FIRMARE CAME OUT BLUETOOTH IS NOW WORKING IN OUR PHONES AND ALTOUGH MANY OF US REPORTED THE ISSUE HERE YOU KEEP IGNORING US. HOW LONG DO WE STILL HAVE TO WAIT BEFORE YOU FIX THIS?
RAM: 6G
Firmware/APP Version: 100.10.107.36
Frequency of Occurrence: ALWAYS
Rooted: No
APP Name: BLUETOOTH
SINCE THE NEW FIRMARE CAME OUT BLUETOOTH IS NOW WORKING IN OUR PHONES AND ALTOUGH MANY OF US REPORTED THE ISSUE HERE YOU KEEP IGNORING US. HOW LONG DO WE STILL HAVE TO WAIT BEFORE YOU FIX THIS?
0
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Comments
If users encounter Bluetooth issues in WW- 100.10.107.36, we would suggest that users follow the steps below to improve the problem:
1. Download and open the APK: https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS620KL/bt_tool.apk
2. If it shows "false", this indicates successful modification.
3. Reboot your phone and reconnect it to your Bluetooth device.
The further improvement for the Bluetooth issue is under investigation.
Thanks for your understanding.
What about Device not certified issue ?
Hi JaganR,
Please clear storage of Google Play Store, and check if the message has become "certified".
Settings > Apps & notifications > App info > Google Play Store > Storage & cache > Clear storage.
shit's so bad that i actually crashed my car while reversing from my apartment's parking lot
Hi evntri,
Does this appear with Bluetooth? Or wired earphones/ phone's speakers?
Please indicate the app and version you're using to play music.
Please provide your firmware version: Settings > System > About Phone > Software information
Thanks for your help.
i rarely use anything but Bluetooth but can't recall alarms or ringtones doing this
app doesn't matter (spotify/youtube) as anything with sound causes crackling
https://i.imgur.com/cOJcpHq.jpg
i also have developer mode enabled
Hi all,
A new firmware update version WW-100.10.107.46 has been released.
The silent issue when using Bluetooth to play music has been improved.
You may update to the latest firmware version by checking in Settings > System > System update.
Thank you for waiting and have a nice day
Done but still not working. My car can't select bluetooth play due to this
Hi rohitsinghshan
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Does the issue appear right after any system/apps' download or update?
2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
3. Please try reset Network: Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth