Display go black randomly

edited September 2020 in VivoBook
System: Windows 10
Battery or AC: AC
Description: Display go black randomly
Model: x510ur
Frequency of Occurrence: Sometimes
Reset OS: Yes

[p=24, null, left][color=rgb(33, 36, 38)]Hello![/color][/p][p=24, null, left][color=rgb(33, 36, 38)]The problem is: randomly when Im playing games, the screen of my laptop became black. I already tried without success:[/color][/p][p=24, null, left][color=rgb(33, 36, 38)]-Change the Grease Past[/color][/p][p=24, null, left][color=rgb(33, 36, 38)]-Update BIOS[/color][/p][p=24, null, left][color=rgb(33, 36, 38)]-Play the same game on Ubuntu[/color][/p][p=24, null, left][color=rgb(33, 36, 38)]-Disable the NVIDIA and play with Intel Graphics[/color][/p][p=24, null, left][color=rgb(33, 36, 38)]-Play the game monitoring the tempetature and it stay arround 70°C[/color][/p][p=24, null, left][color=rgb(33, 36, 38)]—-[/color][/p][p=24, null, left][color=rgb(33, 36, 38)]Just the imagens vanish, but the display still have backlight and the game didnt stop, I can hear everything.[/color][/p][p=24, null, left][color=rgb(33, 36, 38)]I tried to plug the HDMI cable when the problem happens but in this case everthing stops.[/color][/p][p=24, null, left][color=rgb(33, 36, 38)]I dont remember if the problem happens with regular use like Chrome, Word, etc. Always playing games.[/color][/p][p=24, null, left][color=rgb(33, 36, 38)]What could be? Motherboard is dying?[/color][/p]

Comments

  • black screens in all games or particular games.
    some times game files are not compatible with the graphics driver , then so it becomes screen black.

    install generic graphics driver directly from intel and Nvidia.
    i installed only generic drivers from intel and nvidia, not from asus
  • i am facing the same issue, a member from Cologne https://magic-escort.com/
This discussion has been closed.