What can I do to fix the problems
System: Windows 10
Battery or AC: AC
Description: Windows update always fails. Unknown error
Model: Zenbook Pro 15 UX550GEX_UX580GE
Frequency of Occurrence: Always
Reset OS: No
The unknown error keeps hanging on the screen, which says "Make sure your monitor supports the specified resolution and pixel format. Of course hte screen pad is not responding any more. What can I do?
Battery or AC: AC
Description: Windows update always fails. Unknown error
Model: Zenbook Pro 15 UX550GEX_UX580GE
Frequency of Occurrence: Always
Reset OS: No
The unknown error keeps hanging on the screen, which says "Make sure your monitor supports the specified resolution and pixel format. Of course hte screen pad is not responding any more. What can I do?
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Comments
Was there any update or modification before the issue occurred?
Have you tried to update BIOS and VGA driver ?
Also, your screenpad remains at 1.0, or you have updated to 2.0?
Thank you.