Camera Resolution Only Up to 5mp

SeptySepty Level 1
edited September 2020 in ZenFone Max Series
ZF Model: ZE554KL
Firmware/APP Version: WW.15.2016.1907.519-0
Frequency of Occurrence: Everytime
Rooted: No
APP Name: Camera

Since i use this phone a year ago, it works perfectly fine. Main and front camera shot at it best, 16mp

Suddenly, yesterday my camera wont open. Its always crash when i open it. After i reboot my phone, my camera open. But can you imagine how shocked i am when i found out that MY MAIN CAMERA ONLY UP TO 5MP.

My front camera still works perfectly at 16mp. But my main camera only up to 5mp. I tried everything. I clean camera data and cache in app setting, reboot my phone, restore default setting, update firmware.

But these way didnt change anything. My main camera resolution still 5mp. I use this phone for daily life, especially for my college assignment. But suddenly this problem came.

Please help me.
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