Camera Resolution Only Up to 5mp

SeptySepty Level 1
edited September 30 in ZenFone Max Series
ZF Model: ZE554KL
RAM: 1G
Firmware/APP Version: WW.15.2016.1907.519-0
Frequency of Occurrence: Everytime
Rooted: No
APP Name: Camera
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/202001/12/092809uhqjqthhcllxgqzt.jpg

Since i use this phone a year ago, it works perfectly fine. Main and front camera shot at it best, 16mp

Suddenly, yesterday my camera wont open. Its always crash when i open it. After i reboot my phone, my camera open. But can you imagine how shocked i am when i found out that MY MAIN CAMERA ONLY UP TO 5MP.

My front camera still works perfectly at 16mp. But my main camera only up to 5mp. I tried everything. I clean camera data and cache in app setting, reboot my phone, restore default setting, update firmware.

But these way didnt change anything. My main camera resolution still 5mp. I use this phone for daily life, especially for my college assignment. But suddenly this problem came.


Please help me.
This discussion has been closed.