Network problem

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 6G
Firmware/APP Version: Android 10
Frequency of Occurrence: everytime
Rooted: No
APP Name:

after android 10 update my phone network got very unstable. please fix it. Android 10 in asus is very unstable full of bugs. very disappoint by asus services also. never going to buy asus products ever. there services so bad and expensive in term of any hardware damaged.

Comments

  • Hi,

    Try this and it works - 50% of the time...

    Remove both the SIM cards & Memory cards if any; Then restart the mobile. Without SIM cards & memory cards,

    1. After Taking All Data Back-Up, Factory Reset - Settings - System - Reset Options - 1st Reset WiFi, Mobile & Bluetooth - 2nd Reset App Preferences & 3rd Erase All Data (Factory Reset)

    After The Mobile Restarts, It Will Bring You To The Language Selection Screen. Switch Off The Mobile.

    2. Press (also hold) power key and then press volume up key.

    3. Press "wipe cache partition" volume down key (or volume up key)

    4. Select "wipe data/factory reset" by volume down key (or volume up key)

    5. and then press power key to start reset.

    Things should be working fine.

    Share your views.
This discussion has been closed.