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Camera can't focus at far distance

hieule.pphieule.pp Level 1
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 4G
Firmware/APP Version: Latest
Frequency of Occurrence: Everytime
Rooted: No
APP Name: Camera

Last edited by hieule.pp on 2020/2/19 18:23

Since late july to early august, the camera can't focus on objects that are far away (such as landscape or cityscape) but it can still focus on objects that are close. This problem still exists until now (after many updates). And currently, my zenfone 5's software version is ww_16.0615.1912.115, the camera app version is 4.2.11.8_190808 and the camera can't still properly focus. Here's some photos that i have just taken: https://drive.google.com/folderview?id=12KlhCnUFf68pQZeyiousPax__wGs-Z2Z

Please fix it in the next update, thank you!

Comments

  • hieule.pphieule.pp Level 1
    *And i have to manually refocus by tapping at the same spot (where it should have focused on) multiple time in order to take sharp and focused photos
  • Y_ASUSY_ASUS mod
    hieule.pp posted on 2020/1/2 17:06
    *And i have to manually refocus by tapping at the same spot (where it should have focused on) multip ...

    Hi hieule.pp,

    Is this the main camera or wide camera?
    Thank you :)
  • hieule.pphieule.pp Level 1
    It is the main camera, the ultrawide is completely fine 
  • hieule.pphieule.pp Level 1
    Last edited by hieule.pp on 2020/1/3 18:21

    I have added more photos to the above google drive folder, i hope they will help you dealwith this problem
  • OwllOwll Level 1
    https://zentalk.asus.com/en/discussion/comment/57757#Comment_57757

    How about now? I have same issue like you tq

  • haruandnightharuandnight Level 1

    i have the same problem as well and after the last update the fast charging won't work. any fix on this?

This discussion has been closed.