Earbuds Volume UP

Frequency of Occurrence: Every day
Rooted: No
APP Name: Poweramp build 853
Firmware/APP Version: Android 8.1.0
RAM: 1G
ZF Model: ZE554KL

Hi

Sorry in advance if I am posting this in the wrong forum section.

I am using a Asus ZenFone 4 Selfie with Poweramp music player. And my brother gave me his Samsung AKG earbuds.

The problem I have is that the volume button +, the + button puts the volume lower.

Anyone know how to fix this? (I did read somewhere that it could be the earbuds jack or phone port. But I am just double checking on here)

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