Microphone And Speaker not function

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: PPR1.180610.009.WW_Phone-16.0615.1912.115-0
Frequency of Occurrence: Very often
Rooted: No
APP Name:

1- My microphone not function while recording and calling. But when i put it on loudspeaker, it working.
2- my main speaker not functioning well. I have to give preasure on the body of phone to get a sound.
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