Speaker is muted

ZF Model: ZE554KL
Firmware/APP Version: 15.0610.1909.39
Frequency of Occurrence: 2.2
Rooted: No
APP Name:

When someone calls my phone, the sound is not heard
Please resolve it.thx 🙌


  • Hi muhammad.1498.rq ,

    Have you checked with your carrier about this?
    Do you mean others cannot hear you, or you cannot hear others?
    When you call others, can the sound be heard normally?
    Is the signal strength normal when this problem appears?
    Are you using the preloaded phone app to call?
    Is there any problem when using the recorder in the phone?

    Thank you :)
This discussion has been closed.