edited September 2020 in ZenFone Max Series
ZF Model: ZB633KL
Firmware/APP Version: Pkq1. Ww
Frequency of Occurrence: Daily
Rooted: No
APP Name: Messenger

After an update some time ago, my messenger does not work, the sound is no longer there, but if I keep the app open, then I will hear the sound, once app is closed the app goes back to silent, the only way I know I have a message is to look at notification light, please fix this issue


  • Hi bond007ria8

    What's your phone’s firmware version (Settings > About phone> Build number)
    Please kindly provide me your messenger version.
    Does this problem appear when you in another app?

    Please help to confirm, thank you:)
This discussion has been closed.