Couldn't reedem 100GB Google Drive space
Model: ZS620KL
RAM: 8G
Firmware/APP Version: WW_100.04.44.98_20191115
Frequency of Occurrence: Now
Rooted: No
APP Name: Google Drive
Last edited by domsotv on 2019/12/21 13:56
Hello. Have a problem cuz as i remember we have time to reedem google drive 100gb space to march of 2020. I want to redeem it now but can't.While i try on stock google drive app i getting message "This offer cannot be redeemed because of a system error. Please update Google Drive and try again. 400 (invalid value for ByteString: File does not exist)"
After updating app - there is no offer... even in settings.
What can I do?
RAM: 8G
Firmware/APP Version: WW_100.04.44.98_20191115
Frequency of Occurrence: Now
Rooted: No
APP Name: Google Drive
Last edited by domsotv on 2019/12/21 13:56
Hello. Have a problem cuz as i remember we have time to reedem google drive 100gb space to march of 2020. I want to redeem it now but can't.While i try on stock google drive app i getting message "This offer cannot be redeemed because of a system error. Please update Google Drive and try again. 400 (invalid value for ByteString: File does not exist)"
After updating app - there is no offer... even in settings.
What can I do?
This discussion has been closed.
Comments
This offer as i read is avaiable till march 2020
Could you show us the error screenshot?
Thank you
Yes I have exactly the same error like [at]joshtuckwelldm[/at]
So how can I claim this 100gb?
Any help?
Hi joshtuckwelldm & domsotv & a03011300a,
Sorry for our late reply.
Please clear storage of Google Drive: Settings > Apps & notifications > App info > Google Drive > Storage & cache > Clear Storage
* Each device can only redeem once.
* Cannot redeem twice with the same Google account on two devices.
If users have made sure the device and the Google account haven't redeemed before, and the problem still exists, please send us the following information:
1. Error message screenshot on Google Drive2. Google Drive app version3. Firmware version: Settings > System > About Phone > Software information/Build number
Thank you.