Idle battery drainage

edited September 30 in ZenFone Max Pro Series
Frequency of Occurrence: daily
Firmware/APP Version: WW_Phone-16.2017.1910.059-20190920
RAM: 6G
ZF Model: ZB601KL
APP Name:
Rooted: No

Last edited by worpt on 2019/12/20 07:09

Hey, the issue is that battery of my phone drains very fast even when I don't use it. Sometimes in the morning I found it switched off.

This is happening since these new updates came.

Comments

  • Last edited by worpt on 2019/12/20 07:04

    I have also conducted a little research and found no app responsible for that.
  • Here is the screenshot of last full charge to 82% without ANY usage.
  • Just turn the internet off , I used to have the drain at night but after I turn the internet battery drain became zero
  • Try disabling fingerprint & digital well-being
  • srb25k posted on 2019/12/20 11:13
    Just turn the internet off , I used to have the drain at night but after I turn the internet battery ...

    Internet was off when I tried this.
  • Das.souradip posted on 2019/12/20 11:29
    Try disabling fingerprint & digital well-being

    Will try that, but I also got .60 update so let's see how it goes.
  • worpt posted on 2019/12/20 07:14
    Here is the screenshot of last full charge to 82% without ANY usage.

    Try cache clearing from recovery, see full device usage to see which app/service using battery
  • worpt posted on 2019/12/20 07:14
    Here is the screenshot of last full charge to 82% without ANY usage.

    Same even I haven't used much
  • Last edited by worpt on 2019/12/20 13:16
    shridharkeri posted on 2019/12/20 12:56
    Try cache clearing from recovery, see full device usage to see which app/service using battery

    This screenshot is taken in full device usage. There's no app because I fully charged mobile, put it for 4 hours with internet/wifi/bluetooth off and checked then.
  • Do recalibration battery proses
  • Just do recalibration battery process 
  • Just do recalibration battery process
  • Last edited by worpt on 2019/12/25 09:48

    Tested again on .60 firmware disabling fingerprint and Digital wellbeing — battery dropped from 75% to 72% in 8 hours. (Fingerprint and Digital wellbeing were disabled).
  • Hi there, we'd request you to follow the below steps may improve battery backup:

    1. Enable “Power saver” (Settings >Power management)
    2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)
    3. Adjust sleep time and brightness (Settings > Display)
    4. Boost memory when you see memory consumes is high with no app running,
    5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager.
  • Hi there, we'd request you to follow the below steps may improve battery backup:

    1. Enable “Power saver” (Settings >Power management)
    2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)
    3. Adjust sleep time and brightness (Settings > Display)
    4. Boost memory when you see memory consumes is high with no app running,
    5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager.
  • Last edited by kk9999gada on 2020/2/8 10:46

    I'm also facong very high idle battery drainage after 060 update. I even formatted the phone. Now, I am planning to downgrade to 059 update.


    I also complained to Asus regarding this and received call 3 times. But, every time they said to perform troubleshooting steps or either visit service center. They tell the same story again and again. 


    When the first pie update was released, there was battery drain. I guess the problem was "poll wakelock". The support guys said to try troubleshooting steps and if not solved then visit service center for diagnosis. Then the problem was solved in next update.


    Then in follow up updates there were issues like Fingerprint battery drain, Gesture battery drain, low headphone jack volume, Auto rotate Screen Flickering etc. The reply was same for all these problems and got solved through updates. These problems were also there in Oreo but got solved through updates. I'm not sure about fingerprint battery drain got solved or not because I don't use it now.


    Now, you see the pattern. They are like, update your phone > face problems > perform troubleshooting or visit service center for diagnosis. I mean we don't have any any work except performing troubleshooting and visiting service center.


    I hope Asus releases final Pie update to fix battery drain before releasing stable Android 10 update.

    Edit: One funny thing, when I actually visited service center for low headphones jack volume output issue. They said to use Asus branded earphones. Does it even make any sense.
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