i read your reply by using google translation page, since i don't have ZENBOOK series laptop, hence i cannot give further ideas to solve , untill i check manually.
Anyway try with linux UBUNTU OS,
all intel CSME firmwares can be downloaded from below site
There are different types of firmware like
PCH-LP C YPDM
PCH-LP C NPDM
for different editions like CONSUMER, CORPORATE and SLIM
for i5 7200u , suitable is Intel CSME 11.8 Consumer PCH-LP C NPDM Firmware v22.214.171.12422
but i cannot suggest correct firmware edition to your i7 8550u , so you need to search in youtube or post a question in win-raid forum .
I have a ASUS M15 Gu502, and I’m having the same issue. But I’m also losing files. It happened last night, and I lost files for school. I can leave the laptop opened or closed and the laptop will get extremely hot. I’m just past the 14 day return period too. I’m taking it in to get looked at tomorrow.
I contacted ASUS, we updated everything over the phone, and tonight I caught it, right when it started to over heat, Strange thing was my screen was grey.
I'm having the same issues as everyone else on a brand new zenpro duo UX581G. I've tried some of the "solutions" mentioned to no avail. My laptop keeps overheating while sleeping, without closing thelid, closing the lid... it makes no difference. This is a FAULT and it's going to affect the life of the laptop. Where's the REAL fix?
I am not sure, but when I disabled all background apps the issue never occurred again.
that's good . I given same ideas to disable background apps .but many users will not disable
I'm close to this situation...
The issue appeared again even with background apps turned off... so that won't help.
Im sad, I traded mine in for a Dell G7, BestBuy wanted to send it off for a weeks. But this was my laptop for school. I prefer my to have my ASUS back..