Low Wifi speed when Bluetooth turn ON

ZF Model: ZB633KL
RAM: 4G
Firmware/APP Version: 16.2018.1912.55-20191123
Frequency of Occurrence: constant problem
Rooted: No
APP Name:

Hi,at first, sorry for my english, now to my problem:


When i was upgrade my phone to Android 9 , there was a problem with Wifi speed. When i turn ON Bluetooth, Wifi speed is about 90% lower. When i turn OFF, it is good again.
I read this problem was solved about year ago, but i still have this problem.
When i bought this phone, there was Android 8 and I have no problem with this.

Thanks a lot for your advices.

Comments

  • Last edited by Selena_ASUS on 2019/12/18 11:34

    Hi brotzus

    We are sorry to hear that you are having this issue
    Please check it in safe mode. (https://www.asus.com/support/faq/1005163)
    Does this problem appear when you connect in different wifi?
    Couldyou show me your screenshot of wifi when you encounter this problem? (Network&internet>Wi-Fi> Network details )
    Please help to confirm, thank you:)
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