Screen doesn't switch off

office_SZ11office_SZ11 Level 1
edited September 2020 in Others
Model: ZE551ML
Firmware/APP Version: 6.0.1
Frequency of Occurrence: always
Rooted: No
APP Name:

Zenfone 2 de luxe. 4/64 GB. Android 6.0.1.

The screen does not switch off after 15/30/60...seconds regardless of settings. It also doesn't switch off after I pick up a connection--it blinks erratically.

Can somebody help me please?


  • Go to DEVELOPERS OPTION & disable STAY AWAKE option
  • Model Zenfone 5z 
    My mobile twins app not working twins app also not open . Can somebody help me please
  • @ansari.farhan144
    Thank you for your reply.

    The matter is solved. The faulty USB/charging module got exchanged.
    Also the power consumption decresed significantly. Unfortunetely quick charge doesn't work now. Well... an old device must have it's problems.
  • I have the same problem my screen does not turn off
  • guccibob54 posted on 2020/1/10 11:57
    I have the same problem my screen does not turn off

    See above op's solution............................... 4#
This discussion has been closed.