Netflix playback reduced to sd

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 6G
Firmware/APP Version: 15.0.0.0
Frequency of Occurrence: 1
Rooted: No
APP Name: Netflix

I just checked my Netflix playback quality and it had been reduced to sd. The widevine level shown is L3.
My device hasn't been rooted and i haven't unlocked my bootloader. Please help me with regaining the hd playback

Comments

  • Android 10 still does not support HD content ( Widevine L1 )
  • They should mention this drawback in changelog for Android 10 update ,all good features are removed in Android 10 is it update or downgrade! Shocking to see nobody protesting 
  • khanquerer5pg posted on 2019/12/15 15:49
    They should mention this drawback in changelog for Android 10 update ,all good features are removed ...

    I just want to downgrade from 10 to pie
  • Dear all,
    This issue has been reported and now under investigation.
    Thank you.
  • dsaikat127 posted on 2019/12/16 00:11
    I just want to downgrade from 10 to pie

    You can't on your own,you go to service centre ,btw all data will be deleted when you downgrade ,hope you understand
This discussion has been closed.