PIN android 10 bug

KarolKarol Level 1
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: WW_100.04.44.98_20191115
Frequency of Occurrence: 1
Rooted: No
APP Name:

Hey Asus,

this morning i faced the PIN bug affecting android 10 users. ( people are getting stucked on pin locker after booting their phones)

I was able to restart my phone and it worked, i disabled the SIM lock.
Are you working on this bug ?


  • Hi Mitzu,

    Could you tell us how the PIN gets stuck in the booting process?
    We are not seeing this on our phones here.
    Please help us clarify if possible. Thank you :)
  • Is the PIN request for the SIM or for the phone?
This discussion has been closed.