Keypad not working

edited September 2020 in ZenFone Live Series
Model: ZB501KL
RAM: 1G
Firmware/App Version:
Location:
Frequency of Occurrence:
Rooted:
App Name:

My keypad won't open when I am on a call. I need to enter and extension and I can't open the keypad to do so

Comments

  • Hi ulanda.dean,

    Please provide your firmware version: Settings > System > About Phone > Software information
    Thank you :)
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