WIFI 5G connection

outlook2013outlook2013 Level 1
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 8G
Firmware/APP Version: android Q
Frequency of Occurrence: always
Rooted: No
APP Name:

in my house I have 2 separate wifi ssid (2.4 and 5 ghz). If I save (in my zenfone 5z with android q) only the 5ghz network, when I go back home the phone doesn't connect automatically to wifi. It connects manually or if I put the phone in airplane mode on/off.

If I save only the 2.4 ghz network, I don't have any trouble.
I've already changed wifi channel on my router, but it doesn't work

Comments

  • Hi outlook2013,

    Could you show us the WiFi info of the two WiFis?
    Settings > Network & internet > Wi-Fi > Tap the WiFi connected to show network details > screenshot this page
    When it doesn't connect automatically, is WiFi turned on?

    Thank you :)
  • Last edited by ihashemi75 on 2019/12/18 01:01

    I am with T mobile and they are offering 5G network in my area. Is Zenfone6 capable with 5G?
  • ihashemi75 posted on 2019/12/18 12:58
    I am with T mobile and they are offering 5G network in my area. Is Zenfone6 capable with 5G?

    Hi ihashemi75,

    For ZenFone 6 inquiries, please visit:
    https://zentalk.asus.com/en/categories/zenfone6
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